What does it mean to have an Organizational Vision Statement? One of the questions I tend to ask my peers is what is your department’s vision statement? More often than not the answer is “I don’t know” If we as leaders do not know our organization vision statement, then why should our employees know, or even care what our direction is?
Our vision statement should be the blueprint of all we do in our daily workings to achieve success. At Christian Hospital EMS our vision statement covers three components:
- Delivering outstanding patient care
- Being leaders in our community
- Being role models for our career field
These three bullets are our marching orders for all we do. We are always asking the questions to challenge our vision statement, how does process assist us to deliver outstanding care? or how does this program assist us with being leaders in our community?
Thanksgiving Day 2012 was a great day for our department’s vision statement. Several employees dedicated their time at a local nursing home and took 15 residents home for the holiday. In the EMS career field we are usually the best part of our patients worst day. We deal with tons of emotions on a daily basis. Well, on this day it was no different there were tons of emotions. These were not the normal types of emotions that we usually experienced though. With such a selfless act and simple gesture by our employees we brought joy, we brought happiness, we brought smiles and we brought the hope by these residents for a normal holiday with family.
In a career field that is normally thankless, the employees from Christian Hospital EMS were proud to be “leaders in the community”. The thanks they received, the smiles they shared and the hand of friendship that reached out to them should be just enough reminder and motivation to recharge their “why I do this job” battery. On this day of giving thanks, I am grateful for a group of professionals that dedicate their lives to ensuring they make a difference everyday. When employees know the direction set by the vision, only then can we define what the “S“ in EMS truly stands for.
It all started with a vision statement. If as a leader I cannot recite our departments vision statement, why should the employees know it and really care about it? Well in this case I can and they do….